FiOS TV Technical Assistance

[#1]

I found out my Adobe Flash Player was not up-to-date.  Adobe Flash Player is Version 10, now.  See if updating helps with playing videos.

[#2]

Hey Verizon? Got a Beta-testing team? I'd love to be a part of it...

VIDEO

Got the latest updates as of today, Windows XP running MM. Content off a Network drive. All local video previews on the local player are fine indicating my system should be fast enough. It IS an AMD 1.24Ghz/512MB system which as a slave should be plenty fast.

Your DEMO video stutters and looks horrible. All my videos that can play do the same thing. 

There seems to be a problem with handshaking to the box and I notice there doesn't seem to be ANY buffering? No FF/RW/PAUSE control either?

Internet videos do the same thing.

AUDIO

Again, no FF/REW/PAUSE control. Missing Randomize function?

Message Edited by Pstone on 08-16-2009 09:38 AM

[#3]

Here is the link to the beta testing team.

https://www36.verizon.com/MM/Protected/TestTrack/Register.aspx

[#4]

Is there a more active forum addressing issues with the media manager? Mine studders horrible on every single video of which they look pretty aweful. I'm hooked to a gigabit network so speed isn't the issue - it seems that the software just can't deal with video yet?

[#5]

So I just downloaded the new media manager and tried to get the video to work. I get the message "Media Manager is unable to play the video at this time. Please try again later"..

Can someone help?

thanks

sharkman

[#6]

Are you able to stream pictures/audio?  If so, what file format is the video in? 

[#7]

Well the media manager last I heard couldnt do the video yet. Unless it has recently changed. It was one of those "future features". Anyone hear if the newest version has finally enabled the video?

[#8]

You need to setup your parental control pin first.  It's under the settings menu.

[#9]

I'm also having problems playing videos from my PC or from the Internet with the new Media Manager. Music and Photos function normally. When I initially installed the software I was able to stream the videos then it stopped. I'm running Vista 32, the video format is avi and firewall software is setup to allow Media Manager through.

[#10]

Brian..

The streaming music and the photo's work fine. I also established the security pin but that had no effect. The formats for the videos are AVI, MPG and WMV.. I'm running the XP Pro operating system.

The sample FIOS video (Japan Harbor) doesn't work either..

Same error message.

any suggestions?

thanks

sharkman

Message Edited by SHARKMAN44 on 07-22-2009 09:02 AM