Media Manager cannot find my computer
bd1973
Newbie

My computer is connected to my wiressless router at 192.168.2.107, but media manager can never detects my computer. How do you trouble shoot the connection?  Motorola box is connected to same wireless router via powerline adaptor, so I am assuming they should see each other.  The same config works great for sling player without any issues.  

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Re: Media Manager cannot find my computer
Hubrisnxs
Legend

@bd1973 wrote:

My computer is connected to my wiressless router at 192.168.2.107, but media manager can never detects my computer. How do you trouble shoot the connection?  Motorola box is connected to same wireless router via powerline adaptor, so I am assuming they should see each other.  The same config works great for sling player without any issues.  


The Media Manager and the STB have to be on the same subnet.

That means your cable box needs to also be on a 192.168.2.x ip address (which is unlikely as they default to 192.168.1.x)

That is your first step is getting them on the same subnet.

here is some additional info

Media Manager and your Firewall

Media Manager and your Antivirus

Set Top Box Connectivity Issues

Pay special attention to the 'Communication Check between PC/Laptop and STB' section and & 'IP Address Comparison' section

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