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Multi Room DVR NOT working in other rooms
MarakiZ
Newbie
‎05-08-2009 07:34 PM

Hi,

I have had Verizon Fios with the Multi Room DVR service for over two years now, and for some reason since a few nights ago, I haven't been able to access any of my recorded programs in any other room except where the main Multi Room DVR is located.  It keeps saying please check to see if any programs are recorded, and try to unplug the unit, which I have done numerous times already to no avail.

Any ideas?  It's driving me nuts!

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Re: Multi Room DVR NOT working in other rooms
MagicMan
Contributor - Level 1
‎05-08-2009 10:37 PM

call them.  :smileysad:   sounds like there might be some box issues.   What is the version numbers in all boxes (menu/settings/system info/build)?

They might be able to so something remotely. 

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Re: Multi Room DVR NOT working in other rooms
prisaz
Legend
‎05-09-2009 05:19 AM
Perhaps try to reset the router. Then do a power down reset the STBs after the Internet light turns green. After the router comes back online, reset the DVR first by unpluging it for a few minutes.
Message Edited by prisaz on 05-09-2009 08:20 AM
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