Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Reply
Contributor
heirloom
Posts: 2
Registered: ‎09-24-2008
0 Kudos

NEW SCI-FI CHANNEL

Is anyone else having trouble picking up sound for the new SCI-FI channel?  I get a picture, but no sound on my DVR-equipped tv.
Contributor
shamrock
Posts: 1
Registered: ‎10-02-2008
0 Kudos

Re: NEW SCI-FI CHANNEL

Yes,have you found a solution ?
Contributor
exdexd
Posts: 7
Registered: ‎10-24-2008
0 Kudos

Re: NEW SCI-FI CHANNEL

I'm having the exact same problem (on the same channel) on one STB, the other 2 are getting the sound just fine.

However, on one of the other STB's I lost the HISTORY channel altogether.  I still receive it on the other 2 STB's.

 

Does anyone have any idea on how to correct these problems?

 

A solution would be greatly appreciated.

 

EXD

Silver Contributor IV
TimSykes
Posts: 1,059
Registered: ‎10-21-2008
Device: Google G1
Plan: 20/5
Location: New York
0 Kudos

Re: NEW SCI-FI CHANNEL

No issue with Sci-Fi HD for me.
Copper Contributor
ucamuk
Posts: 40
Registered: ‎08-01-2008
0 Kudos

Re: NEW SCI-FI CHANNEL

RE the problem with the missing history channel, turn off and unplug the STB/DVR.  Wait about a minute and then plug it back in, but do not turn it on yet.  Wait for the box to initialize (the time will eventually display).  Turn on the box and check if the problem is corrected.

Hope this helps

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411