When technician installed FiOS two months ago, he told me the red light might be due to the construction work (new community, lot of houses are being built here) where "the box" is. And it should go away after the construction if not I was told to call Verizon. That is what I did this morning but they refuse to send someone to look at it because they don't see anything wrong from their computer. What gives?! I mean I don't have any service issue right now but I'm afraid I might have service interruption in the future, and if I do, I don't want to wait several days without cable and internet for technician to fix it.
