Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  
  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Reply
Contributor
mrscnln
Posts: 1
Registered: ‎04-07-2009
0 Kudos

One of my STBs displays wrong time

Ever since the time change a few weeks ago, one of my STB's is showing an hour earlier.  I'm on Eastern time and the STB is displaying Central time.  The guide is also set to this time zone.  For example, it's 9 pm and time for a certain show.  This STB shows the time as 8 pm and the guide displays the show as starting at 8.

 

Another STB and my DVR are fine.  Any advice would be appreciated.  I already went online and reset my box.

Bronze Contributor III
cjacobs001
Posts: 398
Registered: ‎10-09-2008
Device: Assus Tablet Droid
Location: Tampa, Florida, USA
0 Kudos

Re: One of my STBs displays wrong time

try unplugging the power to the set top box and leave it unplugged for 1 full minute before you plug it back in.    wait til the time reappears.    if that does not work, call tech support and tell them  they will refresh the programming  1-888-553-1555
cjacobs001
 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411