Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS
  • WIRELESS
 
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle

    FiOS

    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice

    Standard

    High Speed Internet (DSL)

    DIRECTV®

    Home Phone




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

    My Rewards+

    Manage My Rewards+

    Refer a Friend

     

     

     

  • Support  

    Community help

     

     

     

     

    Search Support



    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge

    Main

    Play

    Know

    Live

Reply
Contributor
Posts: 1
Registered: ‎04-07-2009
0 Kudos

One of my STBs displays wrong time

Ever since the time change a few weeks ago, one of my STB's is showing an hour earlier.  I'm on Eastern time and the STB is displaying Central time.  The guide is also set to this time zone.  For example, it's 9 pm and time for a certain show.  This STB shows the time as 8 pm and the guide displays the show as starting at 8.

 

Another STB and my DVR are fine.  Any advice would be appreciated.  I already went online and reset my box.

Bronze Contributor III
Posts: 398
Registered: ‎10-09-2008
Device: Assus Tablet Droid
Location: Tampa, Florida, USA
0 Kudos

Re: One of my STBs displays wrong time

try unplugging the power to the set top box and leave it unplugged for 1 full minute before you plug it back in.    wait til the time reappears.    if that does not work, call tech support and tell them  they will refresh the programming  1-888-553-1555
cjacobs001
 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411