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noblesd
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noblesd
Posts: 1
Registered: ‎07-28-2012
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Programming p265 Remote Issue

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‎07-28-2012 06:16 AM

Replacement remote received but I am unable to program for Samsung LED TV. I go through the entire process with teting buttons before saving and everything appears to work fine. After save the TV will not turn on via the remote.

 

I have tried auto code and the assigned 331 code. Both work fine in setup mode but when saved the power on button will not work. The STB side works fine so I would think it has to do with the power button for TV except that it works in setup mode.

 

Any thoughts and help is appreciated.

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Employee
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Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
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Re: Programming p265 Remote Issue

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‎07-29-2012 10:19 PM

Sorry for the problems you are having with the remote. I have taken your post and copied it to a private support board that way we can get your information and contact you to walk you through this. Please refer all correspondences to the new message thread.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

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Employee
Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
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Re: Programming p265 Remote Issue

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‎08-20-2012 02:51 AM

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

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