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11-12-2010 08:24 AM
I think 8803 affects all your tv's and indicates no video but that sounds like it's just in general, you may have to reach to the tech support team to fix that for you. 888-553-1555
or you can try the online chat help.
11-12-2010 01:01 PM
I am just confused between quick code 8803 and 8801
Is the TV showing " There is no technical issue with the service but call our quick code line to resolve a matter with account?" , than you have no choice but to call verizon.
If it says "This channel is currently unavailable ....etc...try removing power and co-ax from STB and connect co-ax back first and then power.