Remote STB Lost connection to DVR Hub - ***Moved to 1.9 Forums***
ENFiOS1
Contributor - Level 1

Strange occurance:

Watching DVR (6216) from remote STB (7200) last night.  The show I was watching I had recorded from 10-11.  During this time, the DVR was also recording a program from 11-11:30.    At EXACTLY 11:30 - when the program being recorded was over - I lost connection to what I was watching on the remote STB.  I recevied a message stating that the STB lost connection to the DVR HUB.  I tried EVERYTHING to get it back, but my remote STB kept freezing on the INFO BAR and GUIDE.... I did a remote LEVEL 2 reset of the STB (from my Android phone/VzWebsite) but that didn't restore the connection.  Then I did the same with the DVR and - after it came back from the reset - all was good. 

So - to recap - when the DVR HUB was finished recording a show at 11:30, it interrupted/froze a remote STB that was watching a show from that same DVR that had been recorded earlier.  Only way out was a Level 2 reset of DVR.

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