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Removing DVR from list that has been replaced
DFWVRZ
Newbie
‎01-01-2013 10:30 AM

Hello,

I recently swapped out a set top box with a DVR that was failing. The set top box and DVR both work, but note that the prior unit still shows up in my list of available DVRs. How do I remove the prior device from my list or account?

I do not see any options to delete the unit in settings or account areas on FIOS account.

Thank you for any insight!

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Re: Removing DVR from list that has been replaced
radman052015
Newbie
‎02-13-2015 05:05 AM
Having same issue. Would have thought many others are too. Are we missing something?
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Re: Removing DVR from list that has been replaced
CRobGauth
Community Leader
Community Leader
‎02-13-2015 05:10 AM

It just takes a bit of time after it has been returned to be removed from your account.
Just double-check bill to make sure you aren't being charged for it.

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