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Silver Contributor IV
Posts: 1,776
Registered: ‎05-14-2009
0 Kudos
Accepted Solution

Replacement Remote

Anyone know how to get a replacement remote and if there is a cost associated with that?  My kids lost one of the remotes and after turning the house upside down we can't seem to find it anywhere.  


Thanks, Jim

Posts: 5
Registered: ‎12-01-2008
0 Kudos

Re: Replacement Remote

Parts Express is selling FIOS remotes for just $3.50 plus shipping:

Platinum Contributor I
Posts: 5,881
Registered: ‎07-22-2009

Re: Replacement Remote

or if you can stand the hold time, and the music - FiOS cust service can send you a new remote for free.    just make sure you changed the batteries first before calling in, and if it's still messed up give em a call. 

Silver Contributor IV
Posts: 1,776
Registered: ‎05-14-2009

Re: Replacement Remote

I called into tech support and the automated system said that it will send me a new one for free.



Silver Contributor IV
Posts: 1,776
Registered: ‎05-14-2009

Re: Replacement Remote

There was no wait time either!!!!


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