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Silver Contributor IV
jumpin68ny
Posts: 1,766
Registered: ‎05-14-2009
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Accepted Solution

Replacement Remote

Anyone know how to get a replacement remote and if there is a cost associated with that?  My kids lost one of the remotes and after turning the house upside down we can't seem to find it anywhere.  

 

Thanks, Jim

Contributor
renormalize
Posts: 5
Registered: ‎12-01-2008
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Re: Replacement Remote

Parts Express is selling FIOS remotes for just $3.50 plus shipping:

http://www.parts-express.com/pe/showdetl.cfm?Partnumber=189-054&FTR=fios%20remote&CFID=1960768&CFTOK...

Platinum Contributor I
Hubrisnxs
Posts: 5,590
Registered: ‎07-22-2009

Re: Replacement Remote

or if you can stand the hold time, and the music - FiOS cust service can send you a new remote for free.    just make sure you changed the batteries first before calling in, and if it's still messed up give em a call. 

Silver Contributor IV
jumpin68ny
Posts: 1,766
Registered: ‎05-14-2009

Re: Replacement Remote

I called into tech support and the automated system said that it will send me a new one for free.

 

Done!!!!

Silver Contributor IV
jumpin68ny
Posts: 1,766
Registered: ‎05-14-2009

Re: Replacement Remote

There was no wait time either!!!!

 

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