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Contributor
the_sasquash
Posts: 4
Registered: ‎12-29-2010
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Sound cutting out

After a nightmare trying to get a new hd box now I am having trouble with sound on a brand new TV. Periodically the sound starts to break up and then goes quite. If I change to any other channel it works fine and then when I change back its fine. I am using hdmi cable and have a hq qip-71001 box. Any suggestions? I'll even talk to tech support again once I get my pain meds filled (have to be one something to not want to scream)

 

Any suggestions? I also ruled out the TV. I can watch multiple DVD's and have no issues

Gold Contributor VII
Hubrisnxs
Posts: 5,105
Registered: ‎07-22-2009
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Re: Sound cutting out


the_sasquash wrote:

After a nightmare trying to get a new hd box now I am having trouble with sound on a brand new TV. Periodically the sound starts to break up and then goes quite. If I change to any other channel it works fine and then when I change back its fine. I am using hdmi cable and have a hq qip-71001 box. Any suggestions? I'll even talk to tech support again once I get my pain meds filled (have to be one something to not want to scream)

 

Any suggestions? I also ruled out the TV. I can watch multiple DVD's and have no issues


you can try a trick that a forum member named lasagna came up with.  if it's blanking out and then coming back then this might help.  

 

Use the front display

Power Select Menu  (press them in about a 1/2 second interval one after the other)

 

go to advanced hdmi options.

 

go to audio

set it for pass through.

 

go back to the main menu and then hit power, and see if it makes a difference. 

Contributor
iczweb
Posts: 4
Registered: ‎12-26-2010
0 Kudos

Re: Sound cutting out

the above worked for me except i had to choose L-pcm instead of pass through.

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