10-10-2011 11:48 AM
The only way I found to get the audio back is to quit the recording, then come back to it with "Resume Play" Audio is fine until I fast forward or rewind again. Note that this happens on several recordings, but it does not happen if I watch those same recodings on the main DVR box.
10-12-2011 04:29 AM
Mahalo,
Verizon support is in receipt of this issue. We will send you a PM to gather additional information.
Thanks,
Tonya D.
10-15-2011 09:49 PM
Same issue here. But an extra pause and play again gets the sound back. It is annoying.
08-15-2012 11:31 AM
So where's the solution to this problem? Fios send me replacement boxes for every room and it still happens. annoying is an understatement. why am I paying them so much money?