Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Reply
Contributor
Mannings
Posts: 5
Registered: ‎02-10-2011
0 Kudos

System Down

The home server went down on 2/9 at 12:30pm. No phone, no TV, no Internet. Called Verizon......it will be repaired by 7pm. Called at 8pm..........it will be repaired by 10pm. Wife called at 9pm..............oh, we knew that was going to happen yesterday, it's not your equipment the problem is with us,  it will be up by 7-10am. It is now 4:15pm and still no service.

 

After sales service? Customer communication honesty?

Contributor
Mannings
Posts: 5
Registered: ‎02-10-2011
0 Kudos

Re: System Down REPAIRED - Thanks

 
 

Account & Services

  • Pay Bill
  • Add/Change Services
  • Manage My Rewards+
  • Renew Your Contract
  • Manage Services
  • Visual 411

Email, News & TV

  • Check Email
  • Announcements

Support Tools