The Actiontec modem I got with FiOS broke..
al3X
Newbie

I was playing ps3 online and was on my laptop and all of the sudden I heard a pop... So I went into my computer room and saw what was wrong and my signal was out on all my electronics. The wireless thing was blinking on the modem and then it just shut off.. so i figured at first that it was just the plug and so i went out and got a new one. It wasnt the plug.. the modem is burned out... So. Its been about 3 yrs since I got FiOS. And I was wondering if there is a way I could possibly get a brand new modem for FREE... because I went to bestbuy and they didnt have any modems that supported FiOS at all. Also i went to the verizon store.. nothing there either. So, I rly hope I can get one for free and if i cant then where can I buy one?.. thanks a lot. 

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Re: The Actiontec modem I got with FiOS broke..
MercerNick65
Contributor - Level 1

If you have FiOS, you don't have a modem, you have a router. 

Call Verizon, tell them your router is broken, they'll attempt to troubleshoot it then they'll send you a new one no charge.

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