C'mon Verizon! How long have you known that THG was coming to FIOS? And now your loyal customers can't even view it after you've hyped it for weeks? Worst TV service ever. VOD feature not working, constantly times out, and ultimately just can't rent the movie. We pay too much money for this type of poor service. Do better or face the fact that you'll soon be losing yet another customer.
I am sorry to hear about the server errors preventing you from watching your movie. We are actively working on the servers to provide a better viewing experience for everyone. If you have rented THG and not been able to watch it, please let us know. We can check on the account, see if it was charged and not viewed, then credit appropriately. We apologize for the inconveniences this causes.
Anthony_VZ
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I tried to watch THG twice, well the experience is ruined and my popcorn did not taste very good, when it got cold. I don't want to pay for the movie, and I would like a refund. Also, I will never use VOD ever again.
I tried to watch THG twice, well the experience is ruined and my popcorn did not taste very good, when it got cold. I don't want to pay for the movie, and I would like a refund. Also, I will never use VOD ever again.
thank you
We would like to take a look at this. I have copied your post to our private support board to get more information. Please discontinue posting on this thread and reply to your private support case so we can catch the updates.
Anthony_VZ
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