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I have read a lot of the forum's information regarding tiling/sound drop-out. There doesn't seem to be a definitive answer or solution as each case varies. I have a HD STB in my bedroom, which has been tiling for about 3 days now. It happens on all channels, SD and HD and is pretty constant. There have been periods where for 2 or 3 minutes it stops, only to return. I have gone through all the trouble-shooting steps, including, rebooting the STB, checking all connections and even replacing the coax cable from my wall jack to STB. It was working again yesterday when I changed the cable, but this morning, the problem was back. I don't know if it's significant, however, the FIOS widgets work with no tiling/interference/static. Any help would be greatly appreciated, as my wife enjoys her morning hour of television while getting ready for work. For those married out there, help a guy out to keep peace at home lol. Thank you in advance.
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Do you have more than 1 STB?
If so, does it happen there?
If not, have you tried swapping them?
What do you get if you go to system information and then hit info? What is SNR?
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First of all thank you for your quick response! I do have other STB's in the house and will switch one later this morning. The SNR value indicates "good" @ 33db.. I will let you know what happens when i switch boxes. Thanks Again!
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Well, I just swapped boxes for another HD box in the house and I am STILL having the same problem. The SNR reading with the swapped box is "fair" @ 31db. I guess this eliminates the STB being the issue. Since the TV displays the FIOS widgets content correctly, I don't think it's the TV. Any suggestions for what next? Thank you.
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I am leaning toward either a bad splitter or coax wire