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Contributor
BC_Fiosfan
Posts: 1
Registered: ‎01-15-2009
0 Kudos

Two Philips STB Remote Control DEAD! Lights flicker maybe...but they are dead

Hey guys, I have 4 phillips Fios remotes (that light up).  3 of them have died.  Batteries fine, etc, remote never droped, etc etc.  I was able to bring 1 remote back to life by removing the batteries and pressing each and every button on the remote before installing new fresh batteries.  I tried that procedure with the other two dead remotes, but to no avail.  I really like the phillips model and find it layout to be vastly superior to earlier verizon remotes.  Does anyone know how I can replace them?  I have other universal remotes but they function very poorly at controling the STBs.  Thanks.
Copper Contributor
Posts: 30
Registered: ‎01-02-2009
0 Kudos

Re: Two Philips STB Remote Control DEAD! Lights flicker maybe...but they are dead

call tech support 888-553-1555 and can order them for you. I think you get one for free and have to pay for the rest.
Silver Contributor V
Techman28
Posts: 1,340
Registered: ‎10-13-2008
Location: Dallas, TX
0 Kudos

Re: Two Philips STB Remote Control DEAD! Lights flicker maybe...but they are dead

I'll have them ordered for ya no worries and no need to call in :smileyhappy:

 

 

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