I have two HD DVRs (7232-P2) which both function correctly and all network connectivity such as using widgets works fine. Remote DVR access is enabled on both set top boxes.
When I go to the the Verizon website to manage DVRs only one of the two DVRs is displayed. The other simply is not listed.
If I go to the page to view my set top boxes, both set top boxes are displayed. The DVR which I can manage on the web shows "Remote DVR Enabled" where as the other DVR just shows "N" below the picture of the set top box.
I reported the issue to Verizon and a few days later I received a call that the problem was fixed. It all worked fine for a week or so and then reverted back to the previous behavior.
I called support again and was told that they couldn't help me because I was using a DLink router. I have a very difficult time believing the router is a factor when I have two DVRs - one works and one that isn't even shown on the DVR management website.
Has anyone out there experienced similar issues trying to manage their DVR from the web?
Mark, I'm sorry you're having issues with our Remote DVR functionality online. I can assist, I've sent you a private message, please respond when you get a chance. Thanks!
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