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11-02-2011 07:38 AM
Verizon is completely useless. This is what I experienced this week:
Should I just cancel this service before I get it to avoid future problems with these clowns? Also- is there any way to get decent service from Verizon? TWC may be more expensive and have junk equiptment, but at least they don't treat their customers like crap.
11-04-2011 03:47 AM
I am sorry to hear that you are had such a bad experience with us. Did you ever get it set back up? Please send me a private message if not so we can get more information from you.
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11-04-2011 09:22 AM
When I finally got through to someone, that person said they would look into it and call me back. I never got a call back. I called AGAIN in the evening and after spending another 45 minutes, got someone to schedule an appointment for this Saturday from 9am to 12pm.
If you guys fail to show up within that window, I am done trying to deal with your nonsense. You guys should be paying me to use your service at this point.
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