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11-02-2011 07:38 AM
Verizon is completely useless. This is what I experienced this week:
Should I just cancel this service before I get it to avoid future problems with these clowns? Also- is there any way to get decent service from Verizon? TWC may be more expensive and have junk equiptment, but at least they don't treat their customers like crap.
11-04-2011 03:47 AM
I am sorry to hear that you are had such a bad experience with us. Did you ever get it set back up? Please send me a private message if not so we can get more information from you.
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11-04-2011 09:22 AM
When I finally got through to someone, that person said they would look into it and call me back. I never got a call back. I called AGAIN in the evening and after spending another 45 minutes, got someone to schedule an appointment for this Saturday from 9am to 12pm.
If you guys fail to show up within that window, I am done trying to deal with your nonsense. You guys should be paying me to use your service at this point.
01-07-2014 12:11 PM
I am wondering the same thing. Why DOES Verizon suck so much? I am curerntly on hold for over 38 min and while being on hold, I have tried the online chat 3 times and it is unavailable. Are there that many **bleep** off customers that I need to wait this long to speak with someone? I believe it! What a waste of my time! Its a shame Verizon is so good at promptly deducting the money from my acount each month, but can't have enough staff to deal with any issues that may arise. What is the phone number for Time Warner Cable??
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