11-04-2011 02:49 PM
Recently had FiOS TV, internet and phone installed. Could not get the YouTube widget to work. With some help from this forum, got Media Manager set up and working so I can view pictures, play music, etc from the TV. When I run the YouTube widget, it says "Installing YouTube..." on the screen everytime. Then I can enter a search from the TV and see the YouTube results. When I go to play the video, I get the red hand and "error playing video" message. Could not locate any good solution on here, hence the new post. Understand - I have already reinstalled MM and there appear to be no firewall issues since I can view pictures and listen to music on the TV from the computer. Please help getting the YouTube videos to PLAY. I made sure FiOS had this before I switched from Directv...now I'm worried! Thanks.
11-04-2011 09:28 PM
I am having the same problem... Any luck fixing it??
11-08-2011 04:36 PM
Nope....not a peep yet. I sent it in as a private message...we'll see if that gets answered.
11-25-2011 03:02 AM
all these questions & no answer from verizon ?? where is the tech support we hear about ???
11-25-2011 05:26 AM
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to help with your issues. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus