caller ID display on TV
ddarm
Newbie

I had an interruption in service.  Ever since the interruption I cannot get caller ID to display on the TV.  I have tried each remote with the proper settings and chosen display.

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Re: caller ID display on TV
tightlines2
Enthusiast - Level 3

From my own personal experience I've noticed it can be very finicky.  Have you tried the following sequence?

Disable caller ID to the TV

Re-boot STB

Re-enable caller ID to the TV

That's worked for me in the past.

If that doesn't do the trick - try the "auto-fix" function from the "In-home Agent" menu option - you can select all STB's or individual STB's.

Good luck...

Re: caller ID display on TV
idburns
Enthusiast - Level 3

The on-screen caller ID hasn't worked for us in the three years we've had FiOS...

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