channel blocked for unknown reason
stillerfan
Enthusiast - Level 1
When I tune to the history channel HD on my HD box, I get a message that the channel is locked. I press OK as instructed to unlock, but I'm then prompted to enter a four digit unlock code and am also notified that I haven't set one up. That's true. I never set up parental controls and don't want to. How can I disable parental controls? I don't want to use them at all.
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Re: channel blocked for unknown reason
Keyboards
Master - Level 3

@stillerfan wrote:
When I tune to the history channel HD on my HD box, I get a message that the channel is locked. I press OK as instructed to unlock, but I'm then prompted to enter a four digit unlock code and am also notified that I haven't set one up. That's true. I never set up parental controls and don't want to. How can I disable parental controls? I don't want to use them at all.

It appears that someone set the parental controls and entered a passcode.  The only way to have this cleared is to have Verizon do a reset of box - be sure to explain the reason so they do the correct level of reset (there are several that they can perform).

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Re: channel blocked for unknown reason
stillerfan
Enthusiast - Level 1
I'll cal Verizon then. But, NO ONE has set parental controls or entered a passcode. I am the ONLY user of this system, I assure you.
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Re: channel blocked for unknown reason
CharlesH
Specialist - Level 1
I sit on my remote sometimes too. On a serious note, I have heard of this randomly happening with customers while I was taking calls but is easy to fix. If you send me a PM with your billing telephone number and address, I'd be glad to take the lock off.
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