Go to Email & News to manage your email, search the web, stay up to date with current news and more.
|This is the last time your account was accessed.|
Whether you qualify for our FiOS or Standard services, you will enjoy fast Internet,
an impressive lineup of HD channels and reliable phone service. Learn more.
Shop for the products you want, explore options and get the best offer available
when you order service online. Shop & Compare.
03-06-2012 02:17 PM
only have fios for 1 week now but i have to reboot system daily. after i do, any previously recorded show is gone and any programmed taping is not on the queu. is this normal? if so, i am having serious regrets. also my primary box (dvr) is totally a used unit as it is scratched all over. would like a new one if its faulty.
06-16-2012 06:22 AM
Why are you having to reboot daily? That in irself is not normal, and likely a good reason for equipment replacement. Since the unit you describe is apparently refurbished, I suspect you would be better off exchanging for a new box. The easiest method for doing so is to go to a nearby walk-in store if one is available. They will exchange the STB, and you might be able to snare a freebie while you're at it.
Account & Services