getting sick and tired of this crappy quantum hardware/software
dhill4
Newbie

I made the mistake of upgrading from my motorola DVRs to this Quantum system. The large box was slow and non repsponive and the small box had all kinds of issue during play back of recordings. I called and tried to get my motola stuff back, but verizon said they don't provide those anymore..

I did change out and cancel the Quantum multi room feature and just switch to having 2 DVRs, but still having to use the new quantum receivers.. This system still has issues and it got worst with the last firmware update... I don't know if there is enough memory in these things are they are using slow CPUs, but they continue to bog down and become non responsive. I have to reboot  the box every few days and the last update is every day reboot..

ANYBODY that still is using the motorola DVRs, DON'T even give them up for this new quantum stuff..

now lets see if this thread stays here or gets deleted...

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Re: getting sick and tired of this crappy quantum hardware/software
blueribb
Contributor - Level 1

I was just upgraded to Quantum also. The new smaller DVR operates almost identical to the old Motorola unit but has it's own quirks. The ad screen that displays when first turned on takes longer to disappear and even hitting the EXIT button numerous times has little effect on it. It's quite annoying. The only bug so far for me has happened twice - the unit turns itself off for no reason and on screen is displayed "hit menu to continue using bla bla bla......". I don't know if this happened because of a firmware upgrade or not. I have no idea what firmware version it's running nor do I care. The DVR menu is laid out a little different and it's taking a while to get used to it. My old DVR (Motorola) suffered a failure just before I upgraded. The hard drive died after being intermittant for a while. Good thing I backed up my settings (to cloud) before it bit the dust.

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Re: getting sick and tired of this crappy quantum hardware/software
SinCara
Specialist - Level 2

@dhill wrote:

I made the mistake of upgrading from my motorola DVRs to this Quantum system. The large box was slow and non repsponive and the small box had all kinds of issue during play back of recordings. I called and tried to get my motola stuff back, but verizon said they don't provide those anymore..

I did change out and cancel the Quantum multi room feature and just switch to having 2 DVRs, but still having to use the new quantum receivers.. This system still has issues and it got worst with the last firmware update... I don't know if there is enough memory in these things are they are using slow CPUs, but they continue to bog down and become non responsive. I have to reboot  the box every few days and the last update is every day reboot..

ANYBODY that still is using the motorola DVRs, DON'T even give them up for this new quantum stuff..

now lets see if this thread stays here or gets deleted...


Is there a reason why you are copy and pasting the exact same message on different forum sites?
Not everyone experiences the same issues and your could possibly be isolated. I've had Quantum since it came out and never saw the issues you mention. Not even with the new update.

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Re: getting sick and tired of this crappy quantum hardware/software
SinCara
Specialist - Level 2

@blueribb wrote:

I was just upgraded to Quantum also. The new smaller DVR operates almost identical to the old Motorola unit but has it's own quirks. The ad screen that displays when first turned on takes longer to disappear and even hitting the EXIT button numerous times has little effect on it. It's quite annoying. The only bug so far for me has happened twice - the unit turns itself off for no reason and on screen is displayed "hit menu to continue using bla bla bla......". I don't know if this happened because of a firmware upgrade or not. I have no idea what firmware version it's running nor do I care. The DVR menu is laid out a little different and it's taking a while to get used to it. My old DVR (Motorola) suffered a failure just before I upgraded. The hard drive died after being intermittant for a while. Good thing I backed up my settings (to cloud) before it bit the dust.


Just an FYI, you can turn that home screen off in the settings.

If your box keeps shutting itself off you should call it in. That's not a common issue.

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Re: getting sick and tired of this crappy quantum hardware/software
blueribb
Contributor - Level 1

Could you tell me how to turn off the home screen ? I looked in settings but there are none labeled home screen.

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Re: getting sick and tired of this crappy quantum hardware/software
SinCara
Specialist - Level 2

@blueribb wrote:

Could you tell me how to turn off the home screen ? I looked in settings but there are none labeled home screen.


As soon as you hit menu there should be Fios TV Home Screen right below Settings. Pick that then hit options and you can disable it there.

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Re: getting sick and tired of this crappy quantum hardware/software
blueribb
Contributor - Level 1

I think I found a way to disable it. Your method did not work but it lead me to the solution.

Settings / Notifications / Recommendations

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Re: getting sick and tired of this crappy quantum hardware/software
SinCara
Specialist - Level 2

@blueribb wrote:

I think I found a way to disable it. Your method did not work but it lead me to the solution.

Settings / Notifications / Recommendations


Recommendations doesnt have to do with the home screen. You must be talking about an entire different screen then I thought you meant. Regardless, if you got rid of what you wanted that's good.

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