problem with remote control
mcobubba
Newbie

just got fios yesterday. Now having problems with remote.

It has a mind of it's own. Sometimes when I go to guide it just scrolls constantly.

Other times it's well mannered.

Then sometimes will have on channel I want - like right now with World Cup it start flip back and forth

between regular screen, mini guide page and full page guide.

Hmmm, whatsup? 😞

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Re: problem with remote control
Bob_Robertson
Specialist - Level 1

a broken remote... a remote with a stuck guide button.... a broken STB ... an STB with a stuck guide button

call tech support and they will help you determine which it is, and act accordingly

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