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Hello..
there was a promotion for double play of fios internet and digital voice with $10 off in Setp, 2011. I did upgraded on Sept 13 with order # {edited for privacy} from 7month to 24 month. However, there is no changed on my payment, I still get same price $79.99. and I spoke with verizon costomer service, and he said he dones't see any change on my account!! But they do charge me for "dictory listing" since Sept 13. I don't know what is going on with verizon. IS IT a fraud!!!!
Solved! Go to Correct Answer
Correct answers
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Sorry you are having difficulty with your bill. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or help you resolve your issue.
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Sorry you are having difficulty with your bill. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or help you resolve your issue.
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so they are going to upgrade the promotion for me?