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12-03-2012 12:16 PM
SEVERAL DAYS AGO THE INFO BUTTON ON THE REMOTE(S) STOPPED GIVING CAST INFO FOR MOVIES/PROGRAMS.
i CALLED TECH SUPPORT AND THEY ADVISED THAT I POST THIS AND THAT IF ENOUGH PEOPLE COMPLAIN YOU MIGHT REINSTATE THIS FEATURE.
WHY DID YOU ELIMINATE THIS? IT MAKES CHOOSING A MOVIE/PROGRAM MORE DIFFICULT. IF I DON'T RECOGNIZE A MOVIE I MIGHT POSSIBLEY WATCH IF THE CAST IS INTERESTING.
WHY WAS THIS ELIMINATED?
12-05-2012 08:37 AM
I chatted with an on-line rep yesterday and got this service restored as of yesterday. The customer rep referred the issue to a technical rep and voila, the actors names are now displayed.