"INFO" BUTTON ON TV REMOTE
mjs59
Newbie

SEVERAL DAYS AGO THE INFO BUTTON ON THE REMOTE(S) STOPPED GIVING CAST INFO FOR MOVIES/PROGRAMS.

i CALLED TECH SUPPORT AND THEY ADVISED THAT I POST THIS AND THAT IF ENOUGH PEOPLE COMPLAIN YOU MIGHT REINSTATE THIS FEATURE.

WHY DID YOU ELIMINATE THIS?  IT MAKES CHOOSING A MOVIE/PROGRAM MORE DIFFICULT.  IF I DON'T RECOGNIZE A MOVIE I MIGHT POSSIBLEY WATCH IF THE CAST IS INTERESTING.

WHY WAS THIS ELIMINATED?

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Re: "INFO" BUTTON ON TV REMOTE
fasteddy2
Enthusiast - Level 1

I chatted with an on-line rep yesterday and got this service restored as of yesterday.  The customer rep referred the issue to a technical rep and voila, the actors names are now displayed.

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Re: "INFO" BUTTON ON TV REMOTE
Bigtracks2
Newbie

I find you can get deeper info if you press the info button a second or third time.

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Re: "INFO" BUTTON ON TV REMOTE
Hubrisnxs
Legend

Try an STB auto correct

Menu>customer support>in home agent>set top box auto correct

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Re: "INFO" BUTTON ON TV REMOTE
Tommygku
Newbie

This info needs to be reinstated.  Poor decision.

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Re: "INFO" BUTTON ON TV REMOTE
kh-gary
Moderator Emeritus

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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