Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Reply
Contributor
1geobella2
Posts: 3
Registered: ‎04-22-2012
0 Kudos

wireless router

I have been having trouble with wireless router.my laptop will pick up signal as soon as I click to enter anything signal drops.

had my laptop checked nothing wrong, was told problem is wireless router. how to get it changed

Gold Contributor VII
Hubrisnxs
Posts: 5,105
Registered: ‎07-22-2009
0 Kudos

Re: wireless router

You can change them over the counter at a verizon store 

 

or something that a lot of people have had good luck with is changing the wireless frequency.  you should try that first.

log into the router @ 192.168.1.1 -

user name admin

password is the serial number under the upc barcode of your router (case sensitive) unless you have the dual antenna router, and then its labeled login password. again case sensitive.

 

once you are logged in, stay inthe first column and click change wireless settings.   and then look for channels, 

 

change it from auto to 1, save/apply and test..  if its better, leave it there.  if its the same or worse, try channel 6 and then 11, rinse and repeat.  

 

 

worse case scenario I use the trendnet wireless n upgrader and its cheap and works very well.

Contributor
mobyric1
Posts: 18
Registered: ‎11-26-2010
0 Kudos

Re: wireless router

Try connecting to a friend's router and see if you have the same issue. Really doesn't sound like a router issue though.

Verizon

  • Services
  • Shop
  • Support
  • Site Feedback
  • Announcements

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Bundles
  • Flex View

Account & Services

Email, News, & TV

  • Check Email
  • TV Listings