12 Month Internet Credit

[mikerios2]

I just got a order price quote via email after calling into Verizon for my renewal and getting a quote.

I also mentioned that I wanted a locked price for 2 years.

What I got back was a order quote , however there are 2 discounts, one for $5.00 for 24 Month Internet Contract Discount, the other for $10.00 12 Month Internet Credit, which leads me to believe that after 12 months the price is going up $10.00, despite me asking twice that the price be locked for 2 years.  So will my month price rise $10.00 after month 12?

Also since I am currently on thr 15/15 plan which expires in 9 days, she told me that there is no service fee, no router rental, and my standard definitioin STB  and Cable card will have to be mailed back. Last time I moved theservice I dropped them off at the closest Verizon store. she told me as of 3 months ago the only accepted shipped boxes and no walk ins for returns of equiptment.

See below for the copy and paste of the quote.

Estimated Monthly Charges

This estimate is not your actual bill, which may vary based on activation date, changes you make after the order, duration of promotional discounts, usage, balance, adjustments or installments.

Services and Discounts Monthly Amount New FiOS Internet 25/25 $74.99 New 24 Mo. Internet Contract Discount -$5.00 New Internet 12 Mo. Credit -$10.00   Estimated Monthly Subtotal $59.99   Taxes, Fees and Other Verizon Charges $0.00   Estimated Monthly Charges $59.99

What to Expect on Your First Bill Statement Date: 01/31/2015

Your first bill with these services may be higher due to Partial Month and One-Time Charges.

Estimated Monthly Subtotal $59.99   Change in Service and Partial Month     Services Added (see detail) $10.00   Services Removed (see detail) -$13.34   Change in Service and Partial Month Subtotal -$3.34       One-Time Charges Subtotal $0.00   Estimated First Bill Subtotal $56.65   Taxes, Fees and Other Verizon Charges (see detail) -$1.06   Estimated First Bill Charges $55.59

[ElizabethS]

This is a peer to peer support forum. For this kind of information, you need to contact Verizon directly.