Customers With Disabilities
  • Shop

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Suspend My Service

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch Fios

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
    and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of Fios. Explore Fios Lounge today.

    Fios Lounge





Posts: 1
Registered: ‎01-05-2009
0 Kudos

FIOS Router and ADT web

Hello All,

Wanted to see if anyone has an idea why my webserver access is not working? I just recently added some home security cameras and need to integrate the web application through my FIOS router. ADT install instructions show that I need to connect to the WAN port on the router. When we do this it seems that the FIOS router (M1424WR) is not assigning IP address. Do I need to activate this port in the config menu? I looked but did not see a place in the config to do this.


I also tried a direct connect through one of the four LAN ports and the same problem. If I connect a laptop it work fine.


The overall goal communicate to me by ADT is that their box needs to get assigned an IP address just like my Verizon router.



Any help or ideas would be appreciate.

Silver Contributor I
Posts: 428
Registered: ‎10-11-2008
0 Kudos

Re: FIOS Router and ADT web

First.... the Wan does not distrubute Ip addresses, the lan side of the router does.


Is your goal to view your home security cameras from the internet such as your work location?


Usually when trying to access the router from the outside world you run into a roadblock from the built in firewall of the router.  Accessing anything in your house would require you to set up port forwarding to the device your  trying to access...such as  your Adt system.  Gamers for instance use this technique when running gaming servers from their home.


Here's a link to setting up port forwarding.  Click Here


As for the router giving an ip to the Adt system, try resetting the router.


I worked on a dry cleaners system and the way he accomplished what your trying to do is.... he ordered a Static Ip address.  He had the internet fed by ethernet from the Ont to his own router...


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Renew Your Contract
  • Manage Services
  • Announcements

Support Tools

Watch Fios


  • Visual 411