FIOS internet slowdown
jpastore3
Newbie

Ive always had good speeds. A speed test doesnt show any slowdowns in DL speed and the ping  is fine, yet all the sudden as of late webpages load slower. Pictures load slowly, and pages take a second before they pop up. Its loading webpages in parts and it never used to do that. Something has definately changed. Im wondering if I should call up verizon. Its like this for all my computers.

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Re: FIOS internet slowdown
Lee_VZ
Contributor - Level 1

This may sound like an odd cause, but since the speed test are good and the pings are low, select one of the computers and do a clean up. Specifically clear the cookies/cache/temp internet files and see if there is any difference. Also look for anything common between the computers that may have been installed such as a phishing filters, website scanners, plug-ins etc. You've checked the first two usual suspects, it's time to start eliminating other slowdown possibilities until the only thing left is the culprit.

Lee_vz
Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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