Installation Completion
Rocky211
Newbie

I had FiOS installed about 1-2 months ago.

How do you get Verizon to bury the line that they left on my lawn?

Am I able to mow over the line without damaging it?

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Re: Installation Completion
ElizabethS
Moderator Emeritus

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.

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Re: Installation Completion
Verizon_Support
Customer Service Rep

We hadn't heard from you on your Private Support case. We hope you were able to find resolution to your issue.

If you require further assistance, let us know, we're available for support around the clock. Feel free to make a new post, and we can be sure to look into your issue.

Thanks,
Ali Adam

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