Customers With Disabilities
  • Shop

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Suspend My Service

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch Fios

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
    and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of Fios. Explore Fios Lounge today.

    Fios Lounge





Posts: 1
Registered: ‎09-26-2011
0 Kudos

Outlook 2010 cannot send messages to Yahoo email account

Just switched from Cox to FIOS.  I have Outlook 2010 on my Windows XP computer, which I use to download my Yahoo and Gmail emails.  After FIOS installation, my incoming Yahoo emails are getting downloaded; but outgoing are not being sent.  (Gmail is working fine in Outlook).  I tried changing the outgoing mail server to various combinations like :


I also tried the following Outgoing Server Ports 587, 465, 25


Verizon could not help me, they only answer questions related to Verizon's email service.  I googled this and could not find a solution.


Any help appreciated.

Gold Contributor VI
Posts: 3,142
Registered: ‎09-15-2009
Location: Texas
0 Kudos

Re: Outlook 2010 cannot send messages to Yahoo email account

Are you using a account or a account partnered with Yahoo? - This is the SMTP server provided on Yahoo's help page. It requires authentication with your info. They do not list a port, but try 587 (port 25 will not work on a VZ conection). - This is the SMTP server for Verizon/Yahoo accounts. It requires authentication with your info. Port 587 should also work for this one.


If this does not solve your problem, maybe you can provide the error you are getting?

If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

"All knowledge is worth having."
Posts: 1
Registered: ‎12-08-2011
0 Kudos

Re: Outlook 2010 cannot send messages to Yahoo email account

I have had the same problem with Outlook 2007 and Verizon. I can receive email from Yahoo email accounts, just can't send them. I have also talked with Verizon support and they don't have a solution. The problem appears to be with Yahoo and they aren't talking, but supposedly working on the problem.

Copper Contributor
Posts: 15
Registered: ‎05-01-2011
0 Kudos

Re: Outlook 2010 cannot send messages to Yahoo email account

I agree with tnolte.  There has to be an issue somewhere in Yahoo.  The new settings do NOT work from a modem configured for a Verizon account.   They usually do when on a non-Verizon configured network.  I've given up trying to use anything but web mail to send outgoing from my home using my normal address.  Can't be done under any circumstances.


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Renew Your Contract
  • Manage Services
  • Announcements

Support Tools

Watch Fios


  • Visual 411