Suspending fios internet
psmccoy
Newbie

I am a fios internet subscriber. No tv , no bundles. Can I suspend my internet service for three months while I am away from my home? I do not want to terminate and renew. I just want to suspend and restart. And maintain same user id and profile.

Thanks

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Re: Suspending fios internet
cjacobs001
Contributor - Level 3
Verizon does have a service called "vacation Status" whereby, at least on some types of accounts, they allow this to me done.  You have to determine a start date and an end date, I believe, but I have heard people say they have also come home early and\or called-in to Verizon earlier than the given date and had services turned back on.  Customer Support \ billing would be the place to start, I imagine.
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