the vz in home agent is horrible.. clicking tabs for 40 minutes and still no **bleep** help.. What is fastest way to get ahold of one of these {word filter avoidance} techs before I cancel and go with comcast
Dial 1-800-VERIZON on the phone, press 0 at the main menu. Choose the type of trouble you're having from the phone menu, and when you describe your problem, be concise. I've always gotten someone within a few minutes using this method whenever I've had to call and didn't want to deal with the automated system.
Alternatively, try the Live Chat. Click the "Contact us" Link below, select your service, and choose the Live chat option if it's presented.
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