unable to play online poker in nj
gd0t
Newbie

technical rep responded with "Also I'm seeing that your IP address is sometimes showing in different states, so you would have to contact your Internet service provider to resolve that issue." how do we get verizon fios to address this issue?

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Re: unable to play online poker in nj
ElizabethS
Moderator Emeritus

You would need to speak to Verizon directly.  Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

Re: unable to play online poker in nj
gd0t
Newbie

the virtual chat agent never resolves anything. the phone system is a terrible experience. is there anyway to submit an eletronic trouble ticket?

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Re: unable to play online poker in nj
mfizzy
Specialist - Level 1

Unplug you router for a couple hours and you will get a new IP address.

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Re: unable to play online poker in nj
anonFios
Contributor - Level 2
" is there anyway to submit an eletronic trouble ticket?"

Yes. Go to the Support page provided and click on Contact Us
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Re: unable to play online poker in nj
gd0t
Newbie

false. the 3 options are: online chat, forum or phone call.

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