Channels available on new STB's Motorola DCT-700

[pcbcad]

Verizon supplied at no charge 3 STB's (Motorola DCT-700) for my other room tv's. Two of the boxes are providing more of the channels I receive on my main DVR box including the movie package channels but one of the new boxes seems to only receiving the real basic channels I previouosly received when the cables were plugged directly into the other TV's. ANY IDEAS, I would hate to lose all the channels the other two are receiving but whats up with this one STB. 

[Justin46]

You should get all of the channels you subscribe to on the DCT-700 except of course for the HD channels, so you come out way ahead using the free box.

I suspect that, if you pull the electrical plug on the box that is not working properly, wait 30 seconds, and plug it back in, you will get all of your channels. If you don't, then I think about the only thing you can do is call the FiOS FSC.

[Telcoguru]

Call the FSC at 888-553-1555 and tell them the serial number on the bottom and have them hit the box again