Customers With Disabilities
  • Shop

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Suspend My Service

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch Fios

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
    and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of Fios. Explore Fios Lounge today.

    Fios Lounge





Posts: 1
Registered: ‎01-25-2011
0 Kudos

Netflix Access

Is it possible to add Netflix Account to the Widgets or otherwise acces it through my FIOS connection?     I was in San Diego for the Holidays and my son has Time Warner Cable and they can do just that.

Platinum Contributor I
Posts: 5,881
Registered: ‎07-22-2009

Re: Netflix Access

They might have been doing netflix through a different method. Currently Netflix doesn't allow cable companies access to their content.



"Getting a DVR from your cable company? Then don’t expect Netflix to run on it, even if it’s capable of doing so. TiVo boxes supplied by cable TV provider Suddenlink are stripped of their Netflix functionality, Light Reading reported this week.

However, the culprit isn’t the cable company, for once. Suddenlink says it would love to rent out TiVo DVRs with Netflix to its customers, but Netflix’s contracts with the studios don’t allow it to do so. Netflix has since confirmed the story, saying its licensing agreements don’t extend to devices supplied by pay TV providers."

I get netflix streaming to my TV's through the use of my PS3 and Wii, they also can put it through the newer Blu-Ray players and Roku Players available at retailers.

Gold Contributor I
Posts: 1,788
Registered: ‎05-27-2010
Plan: Prime HD 50/25
Location: South Central, PA
0 Kudos

Re: Netflix Access

... and some TV's now even have Netflix built in.   Has nothing to do with the internet provider, but with the equipment on the end of the internet connection.

Posts: 1
Registered: ‎02-18-2012
0 Kudos

Re: Netflix Access

i want netflix on my tv how do u put netflix in my widgets

Platinum Contributor I
Posts: 6,554
Registered: ‎12-15-2010
0 Kudos

Re: Netflix Access

[ Edited ]

You can't. Until Netflix is able to secure rights with the studios to allow TV Providers to put Netflix on their set top boxes, you will have to use a PC, a game console, a tablet/mobile device or a TV with Internet view Netflix on a TV. Hopefully that changes soon...

Posts: 2
Registered: ‎07-27-2012
0 Kudos

Re: Netflix Access

activate internet capability" it then says please connect your TV to the internet. I am absolutely symied! I've spent hours on all sorts of sites and help/support just keeps shuffling me around from one place to another with no answeres. I was under the impression that a wi-fi capable TV was the way to go...can anyone help me?

Silver Contributor I
Posts: 493
Registered: ‎08-06-2009
0 Kudos

Re: Netflix Access

Netflix is available on many TVs and Blu-Ray players. (As are Vudu, Blockbuster, Amazon, CinemaNow, etc.).  Yoyu mentioned you have a Wi-Fi TV.  First, make sure Netflix is even offered (you can look under the Apps section). Not all devices offer the same apps, although Netflix does appear to be on most.  I have it on both my Samsung BD player and my LG TV.   Then you will have to look in the SETTINGS section to set-up.  There are options, for WIRED, WIRELESS, etc.)  If you are using Wireless, you will probably have to enter a security code (usually found on a label on your router, along with Serial number, etc.)  Hope this helps.


By the way, if you want 5.1 audio from Netflix, you might have to connect an optical cable from the device to your A/V receiver.

Posts: 1
Registered: ‎07-21-2014
0 Kudos

Re: Netflix Access

Until three days ago, I was able to connect to Netflix on my new samsung smart tv (love it). There were often spoolings happening, but not a real problem. Then, suddenly I would start to spool up a program and just get an error message about no connectivity. After spending hours with different Netflix agents online and no change in connectivity, I mentioned that the tv was hooked up to my wireless home network and they were done with me. They told me to hard wire the ethernet cable and that was it.  Well my tv and router are only twentyfive feet apart and have a direct line-of-sight.

Also, my wireless keyboard I use for  on-screen typing, like this.  Does not work unless I am directly between router and tv!


samsung manual recommends using a  wireless"repeater" for issues like this, so I'm not sure what to do at this point. I'm trying out Hulu, but Netflex is really a better/larger library.  Running an Ethernet cable from router to tv would be a major pain and I'm not sure at all about the repeater.


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Renew Your Contract
  • Manage Services
  • Announcements

Support Tools

Watch Fios


  • Visual 411