Annoying STB Resets
mizmaybelle
Enthusiast - Level 2

Twice a week, my Motorola QIP7232-2 resets (?) itself while I'm watching TV.  The picture on the screen freezes before it goes blank. Then the STB blinks 8888, then that is replaced with a solid circular light to the right, then the TV screen says "please wait."  Then 8888 starts again, etc.  The only thing I can do is to unplug the STB and wait a while.  When it's plugged in again, I get the FIOS screen that says "initial download in progress."  This is getting annoying, especially as it seems to happen a few minutes after I turn on the TV.

How many times a week does something need to be downloaded? Surely, FIOS doesn't send updates that often.

Do I need to return it and get a box that actually works?

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Re: Annoying STB Resets
Telcoguru
Master - Level 1

It sounds like either the signal to that STB is borderline or the STB itself is no good.

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