- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'm finding that ever since the DVR menus changed to the new look that my DVR is incredibly slow to do do anything. Setting a program to record takes twice as long. Most other functions are very slow also. Guide is slow to load and navigate.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
To fix the the slowness press menu, then go to CUSTOMER SUPPORT, then IN HOME AGENT, then SET TOP BOX AUTO CORRECTION.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Anthony,
I've got the Cisco DVR and I did the STB Auto Correction as you suggested. Yep, I selected the right STB and got the message:
Commands were sent successfully to the Set Top Box(s) you selected. It will take about 2 to 5 minutes to complete the correction process. Once completed, you will see the following message: 'Press MENU to watch FIOS TV, otherwise turn OFF your TV'
About 10+ minutes went by and the STB did not re-boot and I did not get the "Press MENU" message on screen; the red Auto Correction page just went away to live video. Soooooo, did my box update or what?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Anthony,
I've got the Cisco DVR and I did the STB Auto Correction as you suggested. Yep, I selected the right STB and got the message:
Commands were sent successfully to the Set Top Box(s) you selected. It will take about 2 to 5 minutes to complete the correction process. Once completed, you will see the following message: 'Press MENU to watch FIOS TV, otherwise turn OFF your TV'
About 10+ minutes went by and the STB did not re-boot and I did not get the "Press MENU" message on screen; the red Auto Correction page just went away to live video. Soooooo, did my box update or what?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
No the box did not update. It should have shut off. Please go through it again, this time making sure you select all the boxes.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Anthony, No Joy.....I start the operation at 10:55 AM, system reported all three of my STB units & I checked them all. On screen message tells me it is to take 2 to 5 minutes. Once again I'm waiting for the message "Press MENU to watch FIOS TV" but the red screen just stays on.....At 11:10 AM the red screen went back to video just like the last time. I was not to hit the "Exit for Live TV button right? That looked like it would abort the operation.
Just for fun, I tried it again at 10:11 AM. Again it started and IDed all three STB units in my house, I selected all three at about 10:12 AM it started. 10:26 AM the red screen went back to video again. No prompt per the message.
So what would have happen if my STB had already been updated?
thanks much,
Richard
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi,
I am glad we could assist with the sluggish DVR.
If there is anything else we can help you with, please feel free.
We're here 24/7
Kim C
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content