Guide Button on Samsung Smart TV not showing Verizon Guide anymore**Picture**
price0909
Newbie

We have the Verizon DVR box behind the wall, using the Samsung Smart TV provided IR Reader. 

One day everything changed!!

When we use the Samsung remotes (as we always have) and hit the guide button it brings up a very delayed and blank version of a TV Guide. It is blue, it is extremly delayed and doesnt show channels. Starts at Channel 2. 

Its clearly not the Verizon Fios Guide. image

How do i get this working again. ??

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Re: Guide Button on Samsung Smart TV not showing Verizon Guide anymore**Picture**
CRobGauth
Community Leader
Community Leader

This is the guide fromt eh TV itself. You must have switch TV to cable input not HDMI.

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Re: Guide Button on Samsung Smart TV not showing Verizon Guide anymore**Picture**
price0909
Newbie

Nothing was changed. We turned it on one day and hit the Guide button on the samesung remot e and this popped up! 

Must be a setting??

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Re: Guide Button on Samsung Smart TV not showing Verizon Guide anymore**Picture**
CRobGauth
Community Leader
Community Leader

I have several Samsung TVs. This is their internal guide.

It will only show up when I am on coax input not HDMI.
If you hit Info button on Samsung remote, what input does TV say it is on?

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Re: Guide Button on Samsung Smart TV not showing Verizon Guide anymore**Picture**
eljefe2
Master - Level 1

In the photo the OP posted at the bottom the small live TV box that's displayed it says "HDMI 1".

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