HELP! No sound
NJS
Newbie

I pressed something on the remote by mistake and the sound for all the channels has gone off! Any idea what to do? It's not mute, by the way. Also some "SAP" showed up on the screen. I tried out some stuff and now my TV won't go off either. 

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Re: HELP! No sound
Larry481
Newbie

Had installed 7-15 Friday   SAt morn 7-16    ,Have video ,no sound  mute  button ok   , who knows ?

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Re: HELP! No sound
jackmcgann
Specialist - Level 1

Check your TV or Captioning functions. SAP is secondary audio programming. If you have SAP enabled, and that station does not broadcast it, you may get "no audio".

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Re: HELP! No sound
fossil1
Contributor - Level 1

try unplugging power from the STB for 30 seconds. 

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