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I easily got my first HD DVR setup for remote access and it worked perfetly for 1 day, then it stopped working. After 2 hours on the phone with tech support, we got it to work again. However, we were unable to get my second DVR setup. He said that I could only have one DVR setup for remote access, is that true? If not, any assistance would be much appreciated.
Thank you!
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@glcockrum wrote:I easily got my first HD DVR setup for remote access and it worked perfetly for 1 day, then it stopped working. After 2 hours on the phone with tech support, we got it to work again. However, we were unable to get my second DVR setup. He said that I could only have one DVR setup for remote access, is that true? If not, any assistance would be much appreciated.
Thank you!
Are you speaking of Remote Access from the Web? ...or from a mobile phone?
For Web Access it is absolutely NOT TRUE!
I have TWO DVRs. I can access both remotely from the web and schedule or delete recordings.
The tech MAY have been speaking of (or confused about) the MULTI-ROOM capability that the DVR's have.
Only one of the DVRs can be (and is) a Home Media (or Multi-Room) DVR, and therefore can share recordings with my other NON-DVR STB and communicates with any computer on my home network for PC-based Audio, Vieo and Image files, as well as connecting to the certain Internet video streaming sites.
The other DVR is a standalone machine is this regard, but regardless, it still has remote access to control it from the Web.
(I do not know anything about the Remote Access from a mobile phone capability, since I do have a Verizon Wireless contract. THAT Remote Access may indeed be limited to just a single DVR.)
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can you check the menu then help then run the self diagnostics and tell me if the listner is running.
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