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I decided at last to try ordering a movie to watch. I have been trying for an hour and 30 minutes to accomplish the order. First I wanted to try a free movie. I can't find a list of free movies no matter how many buttons I click. I decided to try a pay movie. Every one of the movies I picked said "Go to the New Releases folder". I clicked on just about every button on the web site, whether it looked like the right one or not. THERE IS NO NEW RELEASES FOLDER TO BE FOUND ANYWHERE I LOOKED! Imagine my frustration and disappointment!!!!
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Are you trying to order an on demand movie via the website? Not sure if you can do that.
Easiest way to watch a movide is hit the On Demand button on remote. Then just scroll through menus or go to search and see what you can find.