Re: Two Issues with DVR
bolocarver2015
Enthusiast - Level 2

No this is not the case. I have attached a screenshot of the recording of Days of Our Lives. You will note that there are two recordings, both on channel 102. This is the case with other double recordings. I imagine there is some settings that are not correct in the DVR but I just don't know what they are yet.image

0 Likes
Re: Two Issues with DVR
CRobGauth
Community Leader
Community Leader

Unfortunately, the pic is too small to read.

Is each recording for the entire show?

Try deleting one of the series and recreate it.
Can't imagine what would cause it to do this, but might have gotten messed up somehow.

Re: Two Issues with DVR
bolocarver2015
Enthusiast - Level 2

As for the photo, this forum will not allow me to attach a photo of any larger size.

Yes each recording is for the same show and is recorded in it's entire length. Today (Sunday) we found two more shows that were recorded twice, Judge Judy on channel 2 and 48 hours on the same channel.

I made a change in the DVR settings to record the original show and not the duplicates. We have to wait to see if this made any difference.

0 Likes
Re: Two Issues with DVR
tns2
Community Leader
Community Leader

I notice that you said the duplicates go away if you reboot the bos.  Have you run the option to fix your STB?

Menu/Customer Support/Top Support tools/Fix FIOS TV Issues

Something appears to be confused in your box.

0 Likes