Winter weather reminder for our FiOS customers. In the event of a commercial power failure, your FiOS battery backup will power your standard voice service for approx 8 hours. For additional information about the battery backup unit, please click on the following link http://www22.verizon.com/ResidentialHelp/FiOSTV/General%20Support/New%20To%20FiOS%20TV/QuestionsOne/....
Once commercial power is restored, customers may need to reset their battery backup unit. Instructions for resetting this unit can be found on the following website http://www22.verizon.com/residentialhelp/fiostv/troubleshooting/set%20top%20boxes%20and%20dvrs/quest....
