Customer Service
emiller66
Enthusiast - Level 1

You have an all star on your team working in the DC area.  His name is Russell {edited for privacy} and he is the most dedicated, polite and professional representative you have.  When I have approached him with a problem, he has not only done his best resolve my issue, but he clearly made the effort to understand the problem before taking action.  He is a terrific individual to work with.

Would highly recommend that you tap his brain to share his secrets and definitely pay him more.  I would have shifted to COMCAST if it were not for him.

v/r

Eric

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