I had issues on Saturday that I spent over an hour on the phone with a Verizon rep to only get 1/2 of my issue rectified. At that time they said that they would have to send out a technician on Monday afternoon between 1 & 5. After holding for almost another 20 minutes to have that appointment time confirmed, I made special arrangements with my work to be at the house, they never showed up.....no call, no communication at all. Comcast is looking better all the time!
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